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Last updated: January 2026. This policy supersedes all previous versions.
Introduction
bb44c ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "Player") who access our online casino and sports betting platform at bb44c.org. This Privacy Policy is a legally binding document that describes in full how we collect, use, store, share, and protect personal information in connection with your use of our services.
By accessing bb44c, creating an account, or using any of our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not consent to these practices, please do not use our platform. bb44c processes personal data in accordance with the principles of fairness, transparency, and purpose limitation.
Important: bb44c never sells your personal data to third parties for marketing purposes. Our data practices are designed to enable a safe, secure, and personalised gaming experience — nothing more.
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256-bit SSL
All data transmitted between your device and bb44c is encrypted end-to-end.
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No Data Selling
Your personal information is never sold or rented to third parties.
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Access Rights
You may request a copy of all personal data bb44c holds about you at any time.
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Right to Delete
You may request deletion of your data, subject to legal retention obligations.
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Cookie Control
Non-essential cookies can be declined. Essential cookies are required for platform security.
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Opt-Out Available
You may opt out of marketing communications at any time via account settings or support.
1. Information We Collect
bb44c collects personal data through three primary channels: information you provide directly, information we collect automatically during your use of the platform, and information from third-party sources such as payment processors.
Section 1.1
Information You Provide Directly
When you register, complete KYC verification, make deposits or withdrawals, or contact our support team, you provide us with information that may include:
- Full legal name, date of birth, and national identification information.
- Mobile phone number and, optionally, email address.
- Payment account identifiers (e.g., bKash wallet number, Nagad number) used for deposits and withdrawals.
- KYC documentation including copies of government-issued identification documents.
Section 1.2
Information Collected Automatically
When you use bb44c, our systems automatically collect certain technical and behavioural information, including:
- IP address and general geographic location (city or division level — we do not track street-level location).
- Device type, operating system, browser type, and screen resolution.
- Session activity logs, including pages visited, games played, bets placed, and time spent on the platform.
- Transaction history, including deposits, withdrawals, bonus usage, and wagering records.
Section 1.3
Information from Third Parties
bb44c may receive information about you from third-party payment processors (such as bKash, Nagad, and Rocket) when you initiate a deposit or withdrawal. This information is limited to transaction confirmation data — we do not receive your full payment account credentials from these providers. We may also receive fraud-screening data from anti-fraud service providers to protect the integrity of our platform.
2. How We Use Your Information
bb44c uses the personal data we collect only for the following defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
Section 2.1
Primary Purposes
- Account registration, identity verification (KYC), and age verification to ensure compliance with our 21+ policy.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
- Delivering and improving our gaming services, including personalising game recommendations based on your play history.
- Detecting and preventing fraud, money laundering, and other financial crimes.
- Providing customer support and responding to queries, complaints, and disputes.
Section 2.2
Marketing Communications
With your consent, bb44c may send you promotional communications about bonuses, tournaments, seasonal promotions (such as Eid and BPL offers), and platform updates. You may withdraw your consent and opt out of all marketing communications at any time by adjusting your account notification settings or by contacting our support team at
[email protected]. Opting out of marketing will never affect your ability to use the platform or receive essential account-related communications.
3. Legal Basis for Processing
The table below summarises the lawful basis on which bb44c processes each category of personal data.
| Data Category |
Lawful Basis |
| Identity and KYC documents |
Legal obligation (age verification and anti-money laundering compliance). |
| Transaction and payment data |
Performance of contract (processing your deposits and withdrawals). |
| Session and behavioural data |
Legitimate interests (fraud prevention, platform security, and service improvement). |
| Marketing preferences |
Consent (you may withdraw consent at any time). |
4. Sharing Your Information
bb44c does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
Section 4.1
Service Providers
bb44c works with a small number of trusted third-party service providers who process data on our behalf. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Jili, and others), KYC verification services, and fraud-prevention vendors. All service providers are bound by data processing agreements that restrict them from using your data for any purpose beyond the specific service they provide to bb44c.
Section 4.2
Legal Disclosure
bb44c may disclose your personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, a valid court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the rights or safety of bb44c or its users, or comply with any legal process.
Section 4.3
Business Transfers
In the event that bb44c undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users via email or an in-platform notification prior to any such transfer and will ensure that the acquiring entity is bound by privacy commitments no less protective than those in this policy.
Reminder: bb44c never shares your personal data with third-party advertising networks, data brokers, social media companies, or any entity for the purpose of targeted advertising or audience profiling.
5. Cookies and Tracking Technologies
bb44c uses cookies and similar tracking technologies to operate the platform securely, remember your preferences, and understand how users interact with our services. We do not use third-party advertising cookies.
Section 5.1
Types of Cookies We Use
bb44c uses the following categories of cookies:
- Strictly necessary cookies — required for the platform to function, including session management, authentication, and security. These cannot be disabled.
- Functional cookies — used to remember your preferences such as language settings and notification choices. These can be declined via your browser settings.
- Analytics cookies — used to understand aggregate usage patterns so we can improve platform performance and user experience. No personally identifying information is shared with analytics providers.
Section 5.2
Managing Cookies
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent bb44c from functioning correctly and may result in your inability to log in or complete transactions. For guidance on managing cookies in popular mobile browsers used in Bangladesh (Chrome for Android, Samsung Internet, Firefox Mobile), refer to your browser's built-in help documentation.
6. Data Retention
bb44c retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Account data and KYC documents are retained for a minimum of five years from the date of account closure, in compliance with anti-money laundering regulations. Transaction records are retained for seven years to satisfy financial record-keeping requirements. Session and behavioural logs are retained for up to 24 months, after which they are automatically anonymised and aggregated. Marketing preference data is retained until you withdraw consent or request deletion. If you close your bb44c account, we will delete or anonymise your personal data within 90 days, except where a longer retention period is required by law or where data must be preserved for the resolution of an outstanding dispute.
7. Your Rights Over Your Personal Data
bb44c respects your rights over your own personal data. You may exercise any of the following rights at any time by contacting our support team at [email protected].
- Right of access — you may request a copy of all personal data bb44c holds about you.
- Right to rectification — you may request correction of any inaccurate or incomplete personal data.
- Right to erasure — you may request deletion of your personal data, subject to legal retention obligations.
- Right to restrict processing — you may request that we limit the way we use your data in certain circumstances.
- Right to withdraw consent — where processing is based on your consent (e.g., marketing), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
How to Exercise Your Rights: Email our Data Support team at
[email protected] with the subject line "Data Rights Request". Please include your registered mobile number and a brief description of your request. We aim to respond to all data rights requests within 30 days.
8. Data Security
bb44c takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, and disclosure.
Our security measures include 256-bit SSL encryption on all data transmitted between your device and our servers; secure, access-controlled data storage with role-based permissions; regular security audits and penetration testing; two-factor authentication options for player accounts; and continuous fraud monitoring systems. Despite these measures, no system is completely immune to security risks. In the event of a data breach that poses a material risk to your privacy, bb44c will notify affected users promptly and take all reasonable steps to contain and remediate the breach.
10. Changes to This Policy and Contact
bb44c may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer.
Section 10.1
Policy Updates
When we make material changes to this Privacy Policy, we will notify registered players via email or via an in-platform notification at least 7 days before the changes take effect. The revised policy will always be available at bb44c.org/privacy-policy. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
Section 10.2
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bb44c handles your personal data, please contact our support team at:
[email protected]
Response Time: Our team is available 24/7 and aims to respond to all privacy-related enquiries within 48 hours. For data rights requests (access, deletion, rectification), we aim to respond within 30 days as required by applicable data protection standards.